Privacy Policy
A legal disclaimer
MASK OFF – PRIVACY POLICY
Last updated: Dec, 2025
Mask Off respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how it is used.
By accessing this website or participating in any Mask Off programme or service, you agree to this Privacy Policy.
1. Information We Collect
We collect only information necessary to provide our services.
a. Information You Provide
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Name
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Email address
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Phone number
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Age (where relevant)
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Professional background (optional)
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Payment and billing information (processed via secure third-party platforms)
b. Programme-Related Information
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Registration details for workshops, classes, retreats, or coaching
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Emergency contact information (for in-person programmes)
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Consent forms where required
2. How We Use Your Information
Your information is used solely to:
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Process registrations and payments
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Communicate programme details, updates, and schedules
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Ensure participant safety and logistical coordination
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Respond to inquiries or support requests
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Improve our offerings and website experience
We do not sell, rent, or trade your personal data.
3. Sensitive Personal Information
Mask Off does not intentionally collect medical, psychological, or sensitive personal data.
Any personal experiences or stories shared during workshops are:
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Voluntary
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Not recorded as personal data
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Treated as confidential within the learning space
4. Photos, Videos & Documentation
Mask Off may document sessions through photographs or videos for:
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Archival purposes
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Educational reference
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Marketing and promotional use
Participation implies consent unless:
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You notify us in writing before the programme that you do not wish to be documented.
We do not tag individuals or share personal identifiers without consent.
5. Website Data & Cookies
Our website may collect limited technical data such as:
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IP address
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Browser type
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Pages visited
This data is used only for:
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Website performance
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Security
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Basic analytics
We do not use invasive tracking or sell browsing data.
6. Third-Party Services
We may use trusted third-party tools for:
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Payment processing
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Email communication
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Website analytics
These providers have their own privacy policies. Mask Off is not responsible for third-party data handling beyond necessary service integration.
7. Data Storage & Security
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Personal data is stored securely and accessed only when necessary.
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We take reasonable steps to protect information from unauthorized access or misuse.
However, no digital system is entirely risk-free.
8. Data Retention
We retain personal information only for:
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As long as required to deliver services
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Legal, accounting, or administrative purposes
Data no longer needed is deleted or anonymised.
9. Your Rights
You may:
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Request access to your personal data
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Request correction or deletion
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Withdraw consent for communications
Requests can be made by contacting us at the email listed below.
10. Children’s Privacy
For participants under 18:
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Parental or guardian consent is required.
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We do not knowingly collect personal data from minors without consent.
11. Changes to This Policy
Mask Off may update this Privacy Policy from time to time.
Updates will be posted on this page with the revised date.
12. Contact
For privacy-related questions or requests, contact: